“…our Elementary School Counselors have continued to teach an average of 12 SEL classes per week...whether their schools or students were virtual or in person, the counselors maintained this exemplary level of instruction; our High School Counselors are collectively responsible for 1520 students..never has the need for mental health/emotional support been as critical as it is now..and our counselors, with the assistance of a new Social Worker assigned to some of our schools, are meeting this need!"

“…we continue to put student needs first and provide amazing services for them!"

“…the Job Training Services team continues to provide job training for students within businesses and the community because we believe it is the best way for students to learn job skills in order to be ready for a seamless transition to the adult world. "

“…my team has continued to serve children and families in amazing ways, continuing to make a significant difference in their lives!”

“…we are able to support our districts to continue to push learning forward. ”

“…The Early Head Start Home-Based Team in Lebanon has maintained full enrollment since day one of the Pandemic! We are continuing to serve families virtually and in homes while promoting best practices in health and safety through our work!”

"...that we can improve the lives of our students and their families."

"...our ECSES supervisors and instructional/non-instructional staff have continued to provide exceptional services, to the students we serve, during the pandemic."

“…the IU13 is forward-thinking to have implemented telework options almost a decade ago for all NISUP staff members, so that the transition, literally overnight, was smooth and seamless. I am very proud of the team that I supervise as they do the heavy lifting, every day, and do an excellent job, day-in and day-out. I am very proud to work for the IU13!"

“…I have staff who are willing to change work locations to cover vacancies in classrooms.”

“…we continue to find and hire quality candidates that support our culture."

“…each staff member is committed to making a difference in the lives of our students."

“…we can provide an online space where students from 18 school districts and several nonpublic schools can connect with local experts in order to be academically challenged and supported in unique ways."

“…I'm part of a team that has been able to adapt to new processes and overcome obstacles while dealing with a pandemic."

“…we seamlessly provided supports and services to educators statewide through virtual options and were flexible in meeting their evolving needs."

"...we successfully delivered the fast, reliable network services that IU13 and our member districts needed to transition to remote or hybrid work and learning."

"...adult learners continued to learn, graduate, obtain certifications, and gain meaningful employment. This is a photo of a group of learners who recently graduated from a Direct Service Provider class in Lancaster."

"...Our TLC team has grown in size, we've successfully taken on several new projects (CSI, NOAA, EANS, Accelerated Learning, eSports, etc.), and we are continuing to collaborate and innovate so that we can provide high-quality services to our member districts."

"...all of our staff have demonstrated sustain kindness, collaboration, best efforts and ongoing support to the students and families that we serve each day."

"...we successfully delivered files to our PVAAS vendor in a timely fashion - #workworthdoing!"

"...proud of how we are using technology and resources effectively with various formats for meetings and conferences."

"...our team continues to deliver consistent, exemplary customer service."

"This quote from Brene Brown was shared with program staff in March 2020 amidst the statewide school closure.
'Vulnerability is the birthplace of innovation, creativity, and change.'- Brené Brown
Little did I know at the time the vulnerability and courage that would be required in the weeks, months, and years ahead. I am proud of our early childhood team who learned how to use technology platforms, remote learning strategies, online curriculum tools, new ways of connecting with families, and re-vamped their classroom environments to align with new health and safety standards. This would not have happened without the expertise of our technology, facilities, and HR teams, and the guidance and support from the leadership team."

"...our educators continue to persist and find innovative ways to maximize student learning!"

"...our team makes an intentional effort to stay connected with each other both for our work as well as for team camaraderie."

"...our ECSES program supervisors have truly embraced our new way of working. Including but not limited to, telework, covid calls (all hours and days of the week!), pivoting to virtual instruction, vaccination/masking mandates, and virtual professional development and team meetings. In addition, they never lose sight of our purpose...providing high quality services, support, and solutions for children, students, families and school districts."

"...my team has been committed to the delivery of exemplary services."

"...the supervisors and program staff in ECSES continue to demonstrate a relentless pursuit of excellence as they learn about and implement new curricula, lesson formats, and software programs, analyze and revise extended school year programs, collaborate with other IU13 and community partners, and establish a level of 'normalcy' amidst an unprecedented pandemic."

"...Our staff have persevered in their efforts to continue our mission of serving students, learning new and varied ways to provide support and showing the flexibility to pivot between in-person and virtual delivery when the situations warrant."

"...our team has continued to remain focused on our system goals AND has continued to help schools and LEAs stay focused on their goals."

"...we continue to find innovative ways to support students."

"...our staff continue to serve students each day with fidelity and go above and beyond to build positive relationships with the parents and districts we serve."

"...Positive energy that my colleagues demonstrate and positivity comes from ownership. Everyone works hard to be the best they can be – alert, lively, enthusiastic, knowledgeable. The members of this organization share passion for improvement. It's a great feeling to work for a company that values the work you do, whatever role you play."

"...my IU13 team is supportive, engaged, and up to the challenge!"

"...our strength as a team continues to shine!"

"...we have an amazing team of people who are willing to help whenever there's a need."

"...our staff have risen to the occasion and supported students and staff no matter what is happening around us!"

"...we successfully transitioned IU13 to remote work/learning and assisted many schools across the state in their transition."

"...I was still able to go back to school to continue my education."

"...our teachers and students in Community Education are thriving, especially in remote classes."

"...several IU13 programs have successfully implemented Adobe Sign in their processes to obtain electronic signatures from parents, guardians, and others."

"...the IU13 research team has consistently worked with stakeholders to deliver high-quality research reports that will help answer questions about education and the pandemic."

"...the ACCESS team has transitioned well to working remotely - independently and efficiently!"

"...we were able to upgrade our ERP system and retain full functionality throughout the pandemic."

"...... I am able to tell our constituents that we have not wavered in our commitment to them, the communities that we serve, and our overall mission in tech services when we brought CEC online and circulated RFPs for three additional cabling & building projects that are ongoing currently. I work with so many talented people who have only increased their drive and motivation in the face of adversity."

"...we have been able to transfer our services online and not really impact operations: Employee Expense Form, HR services, BPlus upgrade project, Zooming and meeting on Teams."

"...some of our intervention students have out-performed tier 1 students based on mid-year data!"

"...our Statewide Project Team members have continued providing a range of services and supports to schools, LEAs and PDE across Pennsylvania for the past 2 years, including supports to the 94 lowest-performing schools across PA and their respective LEAs - they did not miss a beat! It was never 'we can't,' it was 'what do support schools/LEAs' and 'HOW can we best help.'"

"...my team of Desktop Support refreshed over 200 iPads and 300 Chromebooks over the summer."

"...we provide high-quality services that support students and teachers."

"...we created the YellowBook web application to help school districts and our HR team compile census data about our school districts. Summary reports for a wide variety of information can be generated by the superintendents and HR managers on-demand."

"...we can continue to improve systems and processes!"

"...we successfully migrated from Skype for Business to Microsoft Teams."

"...our job trainers have been able to provide multiple paid incentive work opportunities for their student through 42 local business partners so far this year. Those partners have provided real-life, hands-on work experience to our students while paying them $128,945.28 to date!"

"...Head Start staff have continued to meet families and children's needs."

"...[we] have continued to provide training and consultation in collaboration across ECSES and Instructional Services to the support of IU13 classrooms and partner districts and non-public schools."

"...we have been able to continue supporting the organization with quality hiring!"

"...that IU13 has done so much #WorkWorthDoing to share with the world!”

"...the entire organization has come together to support one another so continuing to make a difference in the community is possible. During these stressful times when it would be so understandable for people to be short-tempered or less collaborative, I see the opposite at IU13. I see more caring, more compassion, more patience, more flexibility, and more teamwork."

"...I have an amazing group of teachers who are committed to serving our students by providing kind, supportive environments for them to learn and grow and who make a difference in the lives of their students every day!"

"...teachers continue to embrace grace and kindness; HCAs have been so dedicated in trying to provide excellent care in spite of so much unpredictability. AND Despite the volatility and uncertainty that we, and those we serve, are facing every day, I am so proud that...
I am part of an organization of warm and receptive colleagues who strive for what's best for students on a daily basis, no matter what the challenge!
Every move, every thought, every step is with kindness for and consideration of others. Those whom I supervise, those who supervise me--I couldn't have landed in a better spot!
I am so proud to be a staff member at IU13--there are simply not enough words!"

"...my team has demonstrated such commitment to each other, our external partners, and our customers as we've strived to provide meaningful services to LEAs and schools across the state."

"...we continue to support each other!"

"...we not only work for an organization that goes above and beyond to support the needs in our community but also goes above and beyond to support the needs of the employees."

"...our organization is committed to fostering a caring and welcoming culture where all staff belong and feel connected to our shared mission."

"...I work with a team of individuals that are genuinely good people, who care about others and are doing what they can to protect themselves and others."

"...we are still making a difference."

"...we are able to continue with the Giving Bag event virtually. While all of us are facing great challenges during the pandemic, we have found some peace knowing that because of our generosity, families were able to enjoy a warm meal during the Thanksgiving holiday."

"...I am part of a team of passionate leaders in education."

"...my team is still able to provide a caring and nurturing environment for our students."

"...we, as an organization, still care about each other and go the extra mile to demonstrate that our greatest asset is the well-being of each individual team member."