Parent & Community Resources during COVID-19 Crisis 

Recursos para padres y la comunidad durante la crisis de COVID-19

23312_lores - Coronavirus Image from CDC Website(Updated 6/1/2020)

This page contains access to local resources for families and the community during the Coronavirus crisis. It has been compiled and reviewed by the IU13 Social Workers. The information is subject to change, so please contact the providing organization with questions. Each section is listed in English and Spanish.

Esta información sobre los recursos locales para las familias y la comunidad durante la crisis del Coronavirus ha sido recopiladas de diversas fuentes por los Trabajadores Sociales de IU13 como un recurso para las familias locales. La información está sujeta a cambios y comuníquese directamente con la organización proveedora si tiene alguna pregunta.

NEED HELP? CALL 211.
¿Necesitas ayuda? Llama al 211.

Find Help. Get Connected.
Cuando no sabes a quién llamar

2-1-1 is available 24 hours a day, 7 days a week.
2-1-1 está disponible las 24 horas del día, los 7 días de la semana.
Lancaster and Lebanon Counties

  • Crisis Hotline / Línea de Ayuda de Crisis: 1-800-273-TALK (8255)
  • Mental Health Support Line can be reached toll-free, 24/7 at 1-855-284-2494, for TTY dial 724-631-5600
  • La línea de apoyo de salud mental puede comunicarse sin cargo las 24 horas, los 7 días de la semana, al 1-855-284-2494. TTY-724-631-5600

Additional Resources: 


HousingHousing / Vivienda

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foodFood / Comida

  • Sheetz
    https://www.sheetz.com/news/kidzmeals
    -Kidz Meal Bagz  starting Thursday, April 2, 2020
    -Kidz Meal Bagz a partir del jueves 2 de abril de 2020

    Participating Stores in our area /
    Tiendas participantes en nuestra área:
    701 FURNACE HILLS PIKE, LITITZ, PA
    1699 OREGON PIKE, LANCASTER, PA
    195 ROCHERTY RD, LEBANON, PA
    891 EAST MAIN ST, EPHRATA, PA
    1790 MILLERSVILLE ROAD, LANCASTER, PA
    2425 OLD PHILADELPHIA PIKE, LANCASTER, PA
    4010 COLUMBIA AVE, COLUMBIA, PA
    1205 LANCASTER ROAD, MANHEIM, PA
    3205 LITITZ PIKE, LITITZ, PA

  • Lancaster Community Meals During COVID-19 /
    ver hoja de recursos Comidas de la comunidad durante COVID-19
    View/Download List

  • Healthy Columbia Crisis Meals /
    Comidas Saludables de Crisis de Columbia
    401 Locust Street
    Columbia, Pennsylvania 17512

    Meals will always be distributed from 11:30 until they have all been distributed (usually no later than 1PM). Meals will be distributed on the following days throughout April and early May.

    las comidas siempre se distribuirán desde las 11:30 hasta que se hayan distribuido todas (generalmente a más tardar a la 1:00 pm).

    - Tuesday, April 7
    - Sunday, April 12 (Easter Sunday)
    - Friday, April 17
    - Wednesday, April 22
    - Monday, April 27
    - Saturday, May 2

  • Lebanon County Schools 

    Annville-Cleona - Monday & Wednesday 11am-12:30pm at the Annville-Cleona High School - Thursday Power Packs 11am-12:30pm (sign up needed and can be completed on site)

    Lebanon - Monday 10am-12pm at Lebanon High School, Lebanon Middle School, and Northwest Elementary

    ELCO - Tuesdays 10am-12pm and 4-6pm at Intermediate School

    Cornwall-Lebanon - Visit district website for information and details.

    Northern Lebanon - Tuesdays and Fridays 1-2pm- Have to sign up and it is at East Hanover

    Palmyra Area - UPDATED 4-14-20: Please check district website - Coronavirus Update Center  - for current information.
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internetInternet Resources / Recursos de Internet

  • Keeping Americans Connected (FCC)
    https://www.fcc.gov/keep-americans-connected?utm_sour;pce=highspeedinternet.com&utm_medium=affiliate&clreqid=35ae2d6d-43ac-45fc-86e5-7525c8a1772d

  • Guide to Internet Service During New Coronavirus (COVID-19) Outbreak
    https://www.highspeedinternet.com/resources/internet-guide-during-coronavirus-outbreak
     
  • Comcast
    Low-income families who live in a Comcast service area will be able to sign up for 60 days of complimentary Internet Essentials service.

    This offer is available for new customers only and is normally available to qualified low-income households for $9.95/month.

    Las familias de bajos ingresos que viven en un área de servicio de Comcast podrán suscribirse durante 60 días al servicio gratuito de Internet Essentials.

    Esta oferta está disponible solo para nuevos clientes, y normalmente está disponible para hogares calificados de bajos ingresos por $ 9.95 / mes.

    https://www.internetessentials.com/?utm_source=highspeedinternet.com&utm_medium=affiliate&clreqid=c666c586-4b0c-41ad-a851-cd12d746399e&request_ID=c666c586-4b0c-41ad-a851-cd12d746399e

  • AT&T
    Unlimited AT&T Home Internet – All AT&T consumer home internet wireline customers, as well as Fixed Wireless Internet, can use unlimited internet data. Additionally, we will continue to offer internet access for qualifying limited income households at $10 per month through our Access from AT&T program. We’ve expanded eligibility to Access from AT&T to households participating in the National School Lunch Program and Head Start. Additionally, we’re offering new Access from AT&T customers two months of free service.

    Internet residencial ilimitada de AT&T: todos los clientes de línea fija de Internet residencial de AT&T, así como Internet inalámbrico fijo, pueden usar datos ilimitados de Internet. Además, continuaremos ofreciendo acceso a Internet para hogares con ingresos limitados que califiquen a $ 10 por mes a través de nuestro programa Access from AT&T. Hemos ampliado la elegibilidad para acceder desde AT&T a los hogares que participan en el Programa Nacional de Almuerzos Escolares y Head Start. Además, ofrecemos a los clientes de AT&T un nuevo acceso de dos meses de servicio gratuito.

    https://www.att.com/internet/

  • Blue Ridge/PenTeleData
    Product Name: Learn from Home (12 month promo)
    Service Type: Cable
    Speed (Down/Up): 10m / 1m
    Price: $24.95
    Free Period: First 2 months free
    Equipment Rental Fee: Waived for 12 months
    Contract Period: None
    Installation: Self Install Kit; tech followup
    Contact: 717-733-4111
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CellPhoneCell Phone Companies / Compañías de telefonía celular

Contact your cell phone provider for low cost access points or how to use your current phone as an access point.

Póngase en contacto con su proveedor de telefonía celular para conocer los puntos de acceso de bajo costo o cómo utilizar su teléfono actual como punto de acceso.

  • T-Mobile
    T-Mobile follows the FCC agreement and provides unlimited data to existing customers. It will soon allow all phones to enable hot spots for 60 days at no additional charge. Visit https://www.t-mobile.com/news/t-mobile-update-on-covid-19-response

    T-Mobile sigue el acuerdo de la FCC y proporciona datos ilimitados a los clientes existentes. Pronto permitirá que todos los teléfonos habiliten los puntos calientes (hot spot) durante 60 días sin cargo adicional. Visite
    https://www.t-mobile.com/news/t-mobile-update-on-covid-19-response

  • Sprint
    Sprint is following the FCC agreement and will provide unlimited data to existing customers. Starting Tuesday, March 17, 2020, Sprint will allow all phones to enable hot spots for 60 days at no additional charge. Visit
    https://newsroom.sprint.com/covid-19-updates-sprint-responds.htm

    Sprint está siguiendo el acuerdo de la FCC y proporcionará datos ilimitados a los clientes existentes. A partir del martes 17 de marzo de 2020, Sprint permitirá que todos los teléfonos habiliten los puntos calientes (hot spot) durante 60 días sin cargo adicional. Visite https://newsroom.sprint.com/covid-19-updates-sprint-responds.htm 

  • Lifeline /
    Línea de vida 
    https://www.lifelinesupport.org

    Lifeline is a federal program that lowers the monthly cost of phone and internet. Eligible customers will get up to $9.25 toward their bill. You can only use Lifeline for either phone or internet, but not both. To get Lifeline, find a company near you.

    Lifeline es un programa federal que reduce el costo mensual de teléfono e internet. Los clientes elegibles recibirán hasta $ 9.25 para su factura. Solo puede usar Lifeline para teléfono o internet, no para ambos.
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TransportationTransportation / Transporte

  • Red Rose Transit
    Beginning Monday, March 23, 2020, RRTA will implement a “rear door entry policy” for all routes. If anyone does need assistance and needs to use the front door, they will be allowed to, please ask the driver to activate the kneeler. Also, the RRTA will not collect fares until further notice.

    A partir del lunes 23 de marzo de 2020, RRTA implementará una "política de entrada de puerta trasera" para todas las rutas. Si alguien necesita ayuda y necesita usar la puerta de entrada que se le permitirá, pídale al conductor que active el rodillazo (kneeler). Además, la RRTA no cobrará tarifas hasta nuevo aviso.
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HelpLineMental Health/Wellness / Salud Mental/Bienestar

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FamilyResources for Families of Students with Disabilities / 
Los recursos para las familias de estudiantes con discapacidades

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ChildrenChild Care Information / Información de Cuidado Infantil

The information on this page has been compiled by the IU13 Social Workers in support of families and the community. The information is not specific to IU13, nor should it be considered an endorsement or guarantee of services. If you have questions about a particular service, please contact the providing organization. IU13 Social Workers will review this page periodically and add reputable resources as they become available.