Parent & Community Resources during COVID-19 Crisis
Recursos para padres y la comunidad durante la crisis de COVID-19
(Updated 12/17/2020)
This page contains access to local resources for families and the community during the Coronavirus crisis. It has been compiled and reviewed by the IU13 Social Workers. The information is subject to change, so please contact the providing organization with questions. Each section is listed in English and Spanish.
Esta información sobre los recursos locales para las familias y la comunidad durante la crisis del Coronavirus ha sido recopiladas de diversas fuentes por los Trabajadores Sociales de IU13 como un recurso para las familias locales. La información está sujeta a cambios y comuníquese directamente con la organización proveedora si tiene alguna pregunta.
NEED HELP? CALL 211.
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Additional Resources:
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Housing / Vivienda
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Food / Comida
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Internet Resources / Recursos de Internet
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Cell Phone Companies / Compañías de telefonía celular
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Transportation / Transporte
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Mental Health/Wellness / Salud Mental/Bienestar
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Resources for Families of Students with Disabilities / Los recursos para las familias de estudiantes con discapacidades
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Child Care Information / Información de Cuidado Infantil
Housing / Vivienda
- Tabor Community Services
Navigating COVID-19:
English version: https://www.lhop.org/wp-content/uploads/2020/04/COVID-19-Tabor-LHOP-Info-guide_3.31.20.pdf
Spanish version: Navegando el COVID-19
Mortgage Questions/
Preguntas hipotecarias
Phone 717.358.9364
Email GDelgado@Tabornet.org
Schedule Free Financial Counseling (by phone) /
Programar asesoramiento financiero gratuito (por teléfono)
Phone 717.358.9364
Email FECintake@Tabornet.org
For Landlord Tenant/Fair Housing concerns in Lancaster /
Vivienda Justas en Lancaster
Phone 717.299.7840
Email ABeaver@LHOP.org
For Landlord Tenant/Fair Housing concerns in York /
Vivienda Justa en York
Phone 717.827.4334
Email AHerbst@LHOP.org
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Food / Comida
- Free Christmas and New Year's Meals
- Free Christmas and New Year's Meals - Lancaster County 2020
(Compiled by Pennsylvania 211 East)
- Free Christmas and New Year's Meals - Lancaster County 2020
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Internet Resources / Recursos de Internet
- Keeping Americans Connected (FCC)
https://www.fcc.gov/keep-americans-connected?utm_sour;pce=highspeedinternet.com&utm_medium=affiliate&clreqid=35ae2d6d-43ac-45fc-86e5-7525c8a1772d - Guide to Internet Service During New Coronavirus (COVID-19) Outbreak
https://www.highspeedinternet.com/resources/internet-guide-during-coronavirus-outbreak
- Comcast
Low-income families who live in a Comcast service area will be able to sign up for 60 days of complimentary Internet Essentials service.
This offer is available for new customers only and is normally available to qualified low-income households for $9.95/month.
Las familias de bajos ingresos que viven en un área de servicio de Comcast podrán suscribirse durante 60 días al servicio gratuito de Internet Essentials.
Esta oferta está disponible solo para nuevos clientes, y normalmente está disponible para hogares calificados de bajos ingresos por $ 9.95 / mes.
https://www.internetessentials.com/?utm_source=highspeedinternet.com&utm_medium=affiliate&clreqid=c666c586-4b0c-41ad-a851-cd12d746399e&request_ID=c666c586-4b0c-41ad-a851-cd12d746399e - AT&T
Unlimited AT&T Home Internet – All AT&T consumer home internet wireline customers, as well as Fixed Wireless Internet, can use unlimited internet data. Additionally, we will continue to offer internet access for qualifying limited income households at $10 per month through our Access from AT&T program. We’ve expanded eligibility to Access from AT&T to households participating in the National School Lunch Program and Head Start. Additionally, we’re offering new Access from AT&T customers two months of free service.
Internet residencial ilimitada de AT&T: todos los clientes de línea fija de Internet residencial de AT&T, así como Internet inalámbrico fijo, pueden usar datos ilimitados de Internet. Además, continuaremos ofreciendo acceso a Internet para hogares con ingresos limitados que califiquen a $ 10 por mes a través de nuestro programa Access from AT&T. Hemos ampliado la elegibilidad para acceder desde AT&T a los hogares que participan en el Programa Nacional de Almuerzos Escolares y Head Start. Además, ofrecemos a los clientes de AT&T un nuevo acceso de dos meses de servicio gratuito.
https://www.att.com/internet/ - Blue Ridge/PenTeleData
Product Name: Learn from Home (12 month promo)
Service Type: Cable
Speed (Down/Up): 10m / 1m
Price: $24.95
Free Period: First 2 months free
Equipment Rental Fee: Waived for 12 months
Contract Period: None
Installation: Self Install Kit; tech followup
Contact: 717-733-4111
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Cell Phone Companies / Compañías de telefonía celular
Contact your cell phone provider for low cost access points or how to use your current phone as an access point.
Póngase en contacto con su proveedor de telefonía celular para conocer los puntos de acceso de bajo costo o cómo utilizar su teléfono actual como punto de acceso.
- T-Mobile
T-Mobile follows the FCC agreement and provides unlimited data to existing customers. It will soon allow all phones to enable hot spots for 60 days at no additional charge. Visit https://www.t-mobile.com/news/t-mobile-update-on-covid-19-response
T-Mobile sigue el acuerdo de la FCC y proporciona datos ilimitados a los clientes existentes. Pronto permitirá que todos los teléfonos habiliten los puntos calientes (hot spot) durante 60 días sin cargo adicional. Visite
https://www.t-mobile.com/news/t-mobile-update-on-covid-19-response - Sprint
Sprint is following the FCC agreement and will provide unlimited data to existing customers. Starting Tuesday, March 17, 2020, Sprint will allow all phones to enable hot spots for 60 days at no additional charge. Visit
https://newsroom.sprint.com/covid-19-updates-sprint-responds.htm
Sprint está siguiendo el acuerdo de la FCC y proporcionará datos ilimitados a los clientes existentes. A partir del martes 17 de marzo de 2020, Sprint permitirá que todos los teléfonos habiliten los puntos calientes (hot spot) durante 60 días sin cargo adicional. Visite https://newsroom.sprint.com/covid-19-updates-sprint-responds.htm - Lifeline /
Línea de vida
https://www.lifelinesupport.org
Lifeline is a federal program that lowers the monthly cost of phone and internet. Eligible customers will get up to $9.25 toward their bill. You can only use Lifeline for either phone or internet, but not both. To get Lifeline, find a company near you.
Lifeline es un programa federal que reduce el costo mensual de teléfono e internet. Los clientes elegibles recibirán hasta $ 9.25 para su factura. Solo puede usar Lifeline para teléfono o internet, no para ambos.
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Transportation / Transporte
- Red Rose Transit
Beginning Monday, March 23, 2020, RRTA will implement a “rear door entry policy” for all routes. If anyone does need assistance and needs to use the front door, they will be allowed to, please ask the driver to activate the kneeler. Also, the RRTA will not collect fares until further notice.
A partir del lunes 23 de marzo de 2020, RRTA implementará una "política de entrada de puerta trasera" para todas las rutas. Si alguien necesita ayuda y necesita usar la puerta de entrada que se le permitirá, pídale al conductor que active el rodillazo (kneeler). Además, la RRTA no cobrará tarifas hasta nuevo aviso.
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Mental Health/Wellness / Salud Mental/Bienestar
- Helping Children Cope With Changes Resulting From COVID-19 (National Association of School Psychologists)
https://www.nasponline.org/resources-and-publications/resources-and-podcasts/school-climate-safety-and-crisis/health-crisis-resources/helping-children-cope-with-changes-resulting-from-covid-19
ver archivo adjunto para español - Crisis Intervention Lancaster County /
Intervencion de crisis Lancaster
(717) 393-0421 - Crisis Intervention Lebanon /
Intervencion de crisis Lebanon
(717) 274-3363 - Crisis Hotline /
Línea de ayuda de crisis
1-800-273-TALK (8255) - Crisis TEXT Line /
Línea de texto de crisis
We're here for you during this pandemic. TextHOME/ to 741741. - Mental Health America COVID-19 Resources
https://mhanational.org/covid19
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Resources for Families of Students with Disabilities /
Los recursos para las familias de estudiantes con discapacidades
- School Closures Due to Coronavirus/COVID-19: FAQs for Families of Students with Disabilities
(From the Pennsylvania Training and Technical Assistance Network (PaTTAN)/Commonwealth of Pennsylvania)
- ConsultLine
PA Office for Dispute Resolution toll-free information help line for parents and advocates of children with disabilities who have questions or concerns about the education of a school-aged child
https://odr-pa.org/parents/consultline/ - PEAL Center - COVID-19 Resources
https://pealcenter.org/peals-covid-19-resource-page/ - HealthChoices - Special Needs Units (PA Department of Human Services)
Download flyer
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Child Care Information / Información de Cuidado Infantil
- Child Care FAQs for Families in Need of Care (Preguntas frecuentes sobre cuidado infantil para familias necesitadas de cuidado) - from PA Department of Human Services
The information on this page has been compiled by the IU13 Social Workers in support of families and the community. The information is not specific to IU13, nor should it be considered an endorsement or guarantee of services. If you have questions about a particular service, please contact the providing organization. IU13 Social Workers will review this page periodically and add reputable resources as they become available.